Search Results for: Archive

Why does the page reload when I try to ignore errors?

This may be because a javascript that runs in the background has been blocked by a security plugin. To confirm, right click inside the page Read More »

Why are the fonts on my website smaller when the WP ADA Compliance Plugin is installed?

The WP ADA Compliance Plugin is designed to automatically convert absolute font sizes such as pixels or points to ems or percentages which scale better Read More »

Correcting issues with report screen not loading.

If your report screen will no longer display. Try removing and reinstalling the plugin: Go to Web Accessibility > Settings. Choose the Miscellaneous tab. Scroll Read More »

How do I troubleshoot problems with Content Filters on my website?

The WP ADA Compliance plugin has a variety of content filters designed to correct issues on your website. Rather than changing the database content, the Read More »

Why are corrected issues not found when using the recheck option?

This is normally caused by a caching plugin or server side caching such as PHP NGINX.

Why are issues in tables created with Ninja Tables not identified?

The Ninja Tables plugin appears to use client side programming to prepare and display its tables. Client side activities take place in the browser after Read More »

Troubleshooting issues with slow and long scans on large website?

Large Websites and Slow Scans Pages with a large number of links will scan slowly, especially when link scanning is enabled. To identify and exclude Read More »

How do I troubleshoot 500 and 504 Server Errors During Deep Scans?

The WP ADA Compliance plugin inspects every link and file on the installed website. This process takes time and can use a lot of server Read More »

How do I troubleshoot theme and plugin conflicts?

Often problems that occur come from conflicts with other Themes or Plugins. Use these steps to determine if this is the case. First please check Read More »

Why are my style options missing from the Format drop down in my editor?

Your WordPress Theme or another plugin may be incorrectly configured to add the Format dropdown. Ensure that it is configured to merge the two arrays Read More »

Why do I not see the Presentation Only option under the Format drop down in my editor?

If the “Format” selector is not visible on your editor screen you may need to install TinyMCE Advanced to enable this option. If that does Read More »

My website host is blocking my license key from being authenticated, what should I do?

Ask your hosting company/administrator to unblock alumnionlineservices.com. If you are unable to get your website host/administrator to remove the block feel free to contact us Read More »

Why doesn’t the WAVE validation tool work with my website?

The WAVE evaluation link is powered with the WAVE tool by WebAim. Links to WAVE are provided for convenience only, the WP ADA Compliance Plugin Read More »

What are the System/Server Requirements?

Linux/Unix, Apache webserver with MYSQL and PHP 5.6, PHP 7 >, or PHP 8. Suggested PHP Settings: max_execution_time: 300, memory_limit: 256MB or 700MB for PDF Read More »