FAQ Archive

Adding Skip Links to a Website

A skip (navigation) link provides a way for users of assistive technology to skip what can often be many navigation links. This skip link should Read More »

Correcting Missing or Incorrectly Labeled Landmarks

Landmarks provide a way to identify the organization and structure of a web page. The structural information conveyed visually to users should be represented programmatically Read More »

Why are the fonts on my website smaller when the WP ADA Compliance Plugin is installed?

The WP ADA Compliance Plugin is designed to automatically convert absolute font sizes such as pixels or points to ems or percentages which scale better Read More »

Can I scan password protected websites using the WP ADA Compliance Plugin?

The current version of the WP ADA Compliance plugin does not support password protected website scans but version 3, scheduled for release in late 2021 Read More »

How do I remove the HTML Validation Pro plugin from my website?

Go to Settings > Html Validation Click on the License (Pro) tab Enter the license key received in your purchase email and click “Deactivate”. Go Read More »

Will the WP ADA Compliance Plugin make my website completely compliant?

The WP ADA Compliance Plugin will identify many issues that would commonly occur on your website. It provides many time saving features that will automatically Read More »

Is the cost for the WP ADA Compliance Plugin a onetime, annually or monthly payment?

The software may be used for as long as you like after paying the one time fee but we strongly recommend that you renew the Read More »

How do I remove the plugin from my website?

Go to Settings > Web Accessibility Settings Click on the License Key button Enter the license key received in your purchase email and click “Deactivate”. Read More »

Does the WP ADA Compliance Plugin evaluate websites coded to the Accessible Rich Internet Applications (WAI-ARIA) standard?

Yes, the WP ADA Compliance Plugin evaluates html code formatted using HTML 4, HTML 5 and Accessible Rich Internet Applications (WAI-ARIA) standards.

How do I install the WP ADA Compliance Plugin?

Table of Contents New Install The WP ADA Compliance Check is easy to install: After you have purchased the plugin you will receive an email Read More »

How do I refresh an expired license after renewal?

If a license expires some features of the plugin may no longer be active. After renewing your license you may need to refresh the license Read More »

How do I get a Microsoft Azure API Key?

To register for an Azure API key: Go here to create an account After you have created an Azure account and logged in choose “Subscriptions” Read More »

Does the WP ADA Compliance plugin use cookies?

The following cookies are used to enhance the user experience while using the Web Accessibility widget: wp-ada-show-accessibility-tools: this cookie is retained until the browser is Read More »

What do the options on the Web Accessibility Settings page do?

Table of Contents To configure the plugin go to Settings > Web Accessibility Settings, choose your options and click “Save”. After each new release, new Read More »

Does the plugin support white labeling?

The plugin allows marketing firms and web designers to add their brand to the plugin. A logo may be added to report screens and the Read More »

How do I install the web accessibility toolbar shortcode?

Version 2.3.3 The widget toolbar is included as a link inside the web accessibility widget but may also be implemented using a shortcode. Before using Read More »

How do I activate and use the Web Accessibility Widget?

The plugin includes a public facing accessibility widget to enhance the accessibility of your website and demonstrate your commitment to ADA compliance. The widget includes Read More »

Re-positioning the Web Accessibility Widget

Version 2.3.3 Under the Widget tab of the web accessibility settings you may choose either a top or bottom placement for the widget which will Read More »

How do I mark a table or image as presentation only.

Tables and images used for presentation only should include a “role” attribute set to ”presentation”. Alternatively images may include an “alt” attribute that is empty. Read More »

How can I add alternate text to links enclosing font-awesome icons?

Defining Custom Aria-Label Values for font-awesome Icons Non image icons such as font awesome are frequently used inside links without link text. Either a title Read More »

How can I display only errors in pages that have been recently modified?

Version 2.3.3 To view only errors in content that has changed after a certain date, choose a modified date and click “Filter”. Content that does Read More »

Why are issues in tables created with Ninja Tables not identified?

The Ninja Tables plugin appears to use client side programming to prepare and display its tables. Client side activities take place in the browser after Read More »

Will the WP ADA Compliance Plugin automatically correct all the issues on my website?

The WP ADA Compliance Plugin includes many time saving features but unfortunately it is not possible to correct every issue automatically. The content filter system Read More »

Troubleshooting issues with slow and long scans on large website?

Large Websites and Slow Scans Pages with a large number of links will scan slowly, especially when link scanning is enabled. To identify and exclude Read More »

What features are included on the page/post list?

The plugin adds three options to the “All Pages” and “All Posts” screens as follows: Check for issues – Completes a scan of the page Read More »

What features are added to the media library?

The plugin adds an accessibility issues filter to the media library which allows you to quickly identify images that are missing or invalid alternate text. Read More »

What reporting features are included?

The plugin provides several reporting options: Full Report: This report is a printer friend version of the report seen on the “Error Report” screen. Choose Read More »

What features are included on the WordPress Editor screen?

The Plugin has several features that are integrated into the WordPress editor screen. WAVE Evaluation Tool & WC3 HTML Validation When viewing a page inside Read More »

What additional plugins are suggested?

HTML Validation Software HTML code validation is an important part of ensuring ADA compliance of your website. All web pages must have complete start and Read More »

What is WAVE and why should I use it?

While the WP ADA Compliance Plugin will identify most issues that will commonly occur on your website it should be used along with the WAVE Read More »

Will my website be ADA compliant after I correct errors on the report screen?

Using the automated checks will get you close to compliant but automated checks can’t find everything. Learn more about how to reach full compliance.

How do I use the plugin to locate and correct issues on my website?

Using the plugin is not hard but reviewing the results of a scan can be confusing at first. Issues may be found in posts, pages, Read More »

How does the scan on publish feature work?

Depending on your settings the plugin will check content for issues when they are published or updated and you will be prompted with a list Read More »

How do I use the features on the report screen?

Error Report Screen The Error Report is the heart of the plugin and the place you will spend the majority of your time while clearing Read More »

How do I renew my license?

Your license is good for unlimited use of the plugin and valid for the number of domains you selected when you made the initial purchase. Read More »

How do I activate my license?

Go to Settings > Web Accessibility Settings Enter the license key received in your purchase email and click “Activate”

Does this plugin modify my content?

Your database content is not changed, instead content is filtered as it is displayed.

How can I change the way the “opens in a new window” popup looks on my website?

Add the following style to your theme style sheet and change it as desired: a span.wp_ada_hidden { position: absolute; left: -9999px; font-size: 75%; !important; border:1px Read More »

What do the View filters mean on the error report screen?

Current – includes errors that are still being reviewed and corrected and that have not been marked “ignored”. Ignored – includes errors that you have determined Read More »

How can I do a full content scan of my website?

Click on “Error Report” under the We Accessibility menu and choose, “Quick Scan” or “Crawl & Scan”. Quick Scan: is used when you have already Read More »

What is the license agreement for this software?

How long will I receive support and updates?

Support and updates are free of charge for one year. Users may renew their license to extend support and updates at the end of the Read More »

Can I recommend a feature or improvement to the plugin?

Yes, please do! To make a recommendation, please fill out our contact page.

Where can I learn more about the requirement for ADA compliance?

Start with access-board.gov for an overview of the most recent legal requirements. Then checkout webaim.org to learn how to comply. Use or self paced web Read More »

What WordPress improvements and time saving features are included?

In addition to the content filter system which corrects many common issues automatically, there are a variety of features included that will improve the accessibility Read More »

What issues does the WP ADA Compliance Plugin check for?

The WP ADA Compliance Plugin evaluates content for Section 508, WCAG 2.1 Level A and AA Web Accessibility Standards. For each issue that is detected, Read More »

Why use WP ADA Compliance Plugin?

It’s the law! In 1998, Congress amended the Rehabilitation Act of 1973 to require Federal agencies to make their electronic and information technology accessible to people Read More »

Does the plugin work on ClassicPress?

Yes, the WP ADA Compliance Plugin has been tested to work with ClassicPress.

Does the plugin work with the Elementor Editor?

Yes, errors found in Elementor editor content will be identified on the editor screen as well as during scans. Several issues introduced by variopus widgets Read More »

Does the plugin work with the Beaver Builder Editor?

Yes, errors found in Beaver Builder editor content will be identified on the editor screen as well as during scans.