Why are issues in tables created with Ninja Tables not identified?

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The Ninja Tables plugin appears to use client side programming to prepare and display its tables. Client side activities take place in the browser after the page has loaded. The WP ADA Compliance Plugin scans and filters content on the server side before a page loads therefore issues in Ninja Tables can not be identified or filtered.

Troubleshooting issues with slow and long scans on large website?

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Large Websites and Slow Scans Pages with a large number of links will scan slowly, especially when link scanning is enabled. To identify and exclude a problem areas on your website from being scanned: From the Web Accessibility Settings page, click on the “Scan and Notification” tab. Change the number of items to scan each cycle to 1 (3rd option on the tab) and then restart the scan. The url of the link being scanned will now be visible in the scan notice box. To remove a slow page from all future scans, click on the ignore button next to the url or add an exclusion for the slow page or portions of your website under the “Content to Monitor” tab of the Web Accessibility Settings page.  Note: clicking on the ignore option will immediately stop the scan and redirect you to the link inventory. 

How do I troubleshoot 404 or 500 Server Errors During Deep Scans?

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The deep scan process can us a lot of server resources when conducted from the report screen and on many budget friendly hosting packages server resources are severely throttled. If this occurs you will see 404, 504 and 500 server errors displayed in your browser.    To verify that this has occurred, check your host’s resource usage statistics or contact your host to see if your account was limited during the affected time period. If available, access cPanel and under Metrics go to CPU and Concurrent Connection usage. This will show any recent faults. You may also be able to watch the CPU usage as you are scanning on the right side of the cPanel screen, under “Statistics”.  In order to successfully run a scan you will need to lower resource usage. On the settings page, under “Scan & Notification” settings:  Lower the number of posts to scan each cycle to 5 or less.  Disabling the incorrect white space rule will reduce resource usage. This is a very uncommon issue and the process required to check for the issue tends to use a lot of resources. Alternatively, enable cron scans under “Scan & Notification” settings and if not already done, setup a cron job in your cPanel. A variety of frequencies are provided to complete the scan in a timely manner. Cron scans use less resources and are a convenient solution to complete the scan process. 

How do I troubleshoot theme and plugin conflicts?

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Often problems that occur come from conflicts with other Themes or Plugins. Use these steps to determine if this is the case. First please check to make sure you have the latest versions of: WordPress WP ADA Compliance Check Go to your WordPress Dashboard, then to Plugins > Installed Plugins. Disable all plugins except for the WP ADA Compliance Check. Check if the issue still exists. If the issue is resolved, then there is a plugin conflict. If you have identified a plugin conflict, please let us know which plugin is causing the conflict and what the error is. Unfortunately there is usually no quick fix for plugin conflicts, however we try to iron out these conflicts in future releases if possible. If the problem persists, go to your WordPress Dashboard, then to Appearance > Themes, and activate the Twenty Twelve, Twenty Thirteen, or Twenty Fourteen theme. Check to see if you are still experiencing the same issues. If you have identified a theme conflict, please let us know which theme is causing the conflict and what the error is.

Why doesn’t the WAVE validation tool work with my website?

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The WAVE evaluation link is powered with the WAVE tool by WebAim. Links to WAVE are provided for convenience only,  the WP ADA Compliance Plugin and AlumniOnline Web Services LLC are not affiliated with WAVE or WebAim in anyway. If it is not working on your website it is most likely because your web server is blocking the tool from viewing your website inside frames. Use your web browsers javascript console to confirm this and contact your host for assistance. Additional help can be found in the WAVE Help section.

What are the System/Server Requirements?

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Linux/Unix, Apache webserver with MYSQL and PHP 5.6 or PHP 7 > To use content filtering features such as auto correction of issues, Multibyte String and Fileinfo Extensions must be enabled in PHP Tested on WordPress 4.6 > and Classic Press 1.0 > WordPress cron Browser support: Windows with Edge, Opera, Firefox or Chrome or Mac with Safari, Opera, Firefox or Chrome

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